Frequently Asked Questions

We are a full-service handyman company serving Burnaby and Greater Vancouver. Our services include:

• Furniture assembly from IKEA, Wayfair, Costco, and Amazon
• TV mounting and home theater setup
• Drywall repair and patching
• Fence repair and installation
• Deck repair and maintenance
• Gutter cleaning and repair
• Pressure washing for driveways, decks, and siding
• Door repair and installation
• Light plumbing including faucets, toilets, and drains
• Light electrical work including outlets, switches, and fixtures
• Painting and touch-ups
• Appliance installation
• Window repair
• And much more

If it is broken in your home, chances are we can fix it. Call (236) 880-8768 to describe your project and get a free estimate.

Yes. We often have same-day availability for urgent repairs in Burnaby and surrounding areas. Whether it is a broken door lock, a leaking faucet, or furniture that needs to be assembled today, we will do our best to fit you in.

Same-day service depends on our current schedule and your location. Call (236) 880-8768 in the morning for the best chance of same-day handyman service.

Absolutely. Eddy Property Services carries full commercial liability insurance and WorkSafeBC coverage. This protects you and your property if accidents happen during our work.

We can provide proof of insurance upon request before starting any project. Never hire a handyman without verifying they carry proper insurance.

Yes. We provide free quotes for all projects. For smaller jobs, we can often give you an accurate estimate over the phone based on your description and photos. For larger or more complex projects, we will visit your property to assess the work and provide a detailed written estimate.

You are never obligated to proceed after receiving a quote. We want you to feel confident about the pricing before we start any handyman work.

Our pricing depends on the type and complexity of the work:

We provide upfront pricing before starting any work. What we quote is what you pay. No surprise charges.

It depends on the job. Simple, straightforward tasks often get flat-rate pricing, such as TV mounting or furniture assembly. More complex projects may be quoted hourly or as a project total depending on scope.

We will always explain our pricing structure before starting work so you know exactly what to expect.

We accept the following payment methods:

• Cash
• E-transfer (Interac)
• Credit cards (Visa, Mastercard, Amex)
• Debit cards
• Cheque

Payment is due upon completion unless other arrangements have been made for larger multi-day projects.

For most single-day projects, no deposit is required. Payment is due when the work is completed.

For larger multi-day projects or jobs requiring significant material purchases upfront, we may request a deposit of typically 25 to 50 percent. This will be discussed and agreed upon before starting work.

We also offer evening appointments by arrangement for customers who cannot be home during regular business hours.

For non-urgent work, we recommend booking 3 to 7 days in advance. This gives us time to schedule efficiently and ensures we can accommodate your preferred date and time.

For same-day or next-day handyman service, call us as early in the day as possible at (236) 880-8768. We will do our best to fit you in.

It depends on the project and your comfort level. Many customers provide access instructions such as a lockbox code, doorman, or garage code, and we work while they are at work. We will text updates and photos as we go.

For larger projects or first-time customers, many prefer to be home at least at the start to show us around and discuss the work.

Timeline depends on the project:

• Quick repairs: 30 minutes to 1 hour for tightening fixtures and minor fixes
• Furniture assembly: 1 to 3 hours depending on complexity
• TV mounting: 1 to 2 hours
• Drywall repair: 2 to 4 hours plus drying time
• Deck or fence repairs: Half day to full day
• Multiple small tasks: 2 to 4 hours

We will give you an estimated timeline when we quote your project.

We provide handyman services throughout Greater Vancouver:

Primary Service Area:

• Burnaby (all neighborhoods)
• Vancouver including East Vancouver, Commercial Drive, and Mount Pleasant
• New Westminster

Extended Service Area:

• North Vancouver including Lower Lonsdale, Lynn Valley, and Deep Cove
• Coquitlam and Port Coquitlam
• Richmond
• Surrey (North Surrey)
• Langley (City and Township)

Live nearby but not on this list? Call (236) 880-8768. We likely serve your area.

No travel fee for customers within our primary service area, including Burnaby, Vancouver, and New Westminster.

For locations in our extended service area, a small travel fee may apply depending on distance. This will be discussed upfront when you book.

Yes. Furniture assembly is one of our most popular handyman services. We assemble furniture from:

• IKEA (our specialty)
• Wayfair
• Costco
• Amazon
• Structube
• Any flat-pack furniture

We bring all necessary tools and complete assembly in a fraction of the time it would take to DIY. Most furniture assembly jobs take 1 to 3 hours depending on complexity.

Absolutely. TV mounting is a specialty service. We mount TVs on:

• Drywall (finding and securing to studs)
• Brick and concrete
• Wood paneling
• Above fireplaces

We also handle cable management, hide wires, install soundbars, and set up your entire entertainment center. All TVs are mounted level, secure, and at the optimal viewing height.

Yes. We repair all types of drywall damage in Burnaby homes:

• Nail holes and picture holes
• Large holes from doorknobs or accidents
• Cracks from settling
• Water damage
• Popcorn ceiling repairs

Our repairs blend seamlessly with your existing walls. You will not be able to tell where the damage was.

We handle minor plumbing repairs that do not require a licensed plumber:

• Leaky faucets
• Toilet repairs and replacement
• Drain clogs
• Showerhead installation
• Garbage disposal installation
• Supply line repairs

For major plumbing work requiring permits, such as moving pipes or installing new fixtures in different locations, we can recommend trusted licensed plumbers.

We handle minor electrical work that does not require a licensed electrician:

• Outlet and switch replacement
• Light fixture installation
• Ceiling fan installation
• Thermostat replacement
• Doorbell installation

For major electrical work requiring permits, such as panel upgrades, new circuits, or rewiring, we can recommend trusted licensed electricians.

Yes. We stand behind all our work with a satisfaction guarantee. If something we installed fails due to workmanship issues, we will come back and fix it at no charge.

This does not cover normal wear and tear or damage caused by misuse, but it does cover installation errors or faulty workmanship.

Read our full Warranty and Guarantee page for complete details.

Customer satisfaction is our priority. If you are not happy with our handyman work, let us know immediately. We will assess the issue and make it right, whether that means fixing it, redoing it, or finding another solution.

We want you to be completely satisfied before we consider the job complete.

Absolutely. We treat your home with respect. That means:

• Using drop cloths to protect floors
• Removing shoes if you prefer
• Cleaning up all debris and packaging
• Sweeping or vacuuming the work area
• Taking trash to your bin or leaving it organized if you prefer

You should not even know we were there except for the completed work.

Yes. We work with realtors regularly to prepare properties for listing across Greater Vancouver. Common services include:

• Pre-listing repairs such as patching holes, fixing doors, and touching up paint
• Pressure washing exteriors
• Gutter cleaning
• Deck and fence repairs
• Making homes show-ready quickly

We understand timing is critical when listing properties. We work quickly and efficiently to get Burnaby and Vancouver homes market-ready.

Yes. We work with property managers and strata councils for ongoing maintenance across Greater Vancouver:

• Routine repairs and maintenance
• Emergency repairs
• Seasonal services such as gutter cleaning and pressure washing
• Turnover repairs between tenants
• Building maintenance

We can set up regular service agreements for properties that need ongoing care. Call (236) 880-8768 to discuss your needs.