Privacy Policy
This Privacy Policy explains how Eddy Property Services (“EPS”, “we”, “us”) collects, uses, and protects personal information. We operate in British Columbia, Canada and follow applicable privacy laws.
Scope
This policy applies to information collected through our website and when you contact EPS for estimates, scheduling, or service delivery. It does not cover third-party services you may use independently.
Information we collect
Information you provide
- Name, phone number, email address
- Service address and details about the work requested
- Photos or documents you choose to share to explain the scope
- Messages you send us (forms, email, text)
Information collected automatically
- Basic device and browser information (for example, IP address and pages viewed)
- Site usage data for performance, analytics, and troubleshooting
How we use information
- To respond to inquiries, provide estimates, and schedule services
- To perform services, send updates, and handle customer support
- To improve our website and service experience
- To maintain business records (billing, job history, warranties where applicable)
Sharing and disclosure
We do not sell personal information. We may share information only as needed to operate our business, including:
- Service providers (for example, hosting, email, invoicing, scheduling, or payment tools) who help us run the business
- Subcontractors when required for specialized work (only the details needed to complete the job)
- Legal or safety reasons if required to comply with law or protect rights and safety
Cookies and analytics
Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Learn more about cookies here: AllAboutCookies.org (opens in a new tab) .
Data security
We use reasonable safeguards to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is 100% secure, but we take protection seriously.
Retention
We keep personal information only as long as needed for the purposes described above, and to meet legal or business requirements.
Your choices and rights
Depending on your situation and applicable law, you may request access to, correction of, or deletion of your personal information. You can also ask questions about how your information is handled.
To make a request, contact us using the details below. We may need to verify your identity before processing certain requests.
External websites
Our site may include links to third-party sites. We are not responsible for their privacy practices. Review their policies when you leave our website.
Contact us
If you have questions about this Privacy Policy or your personal information, contact:
- Eddy Property Services
- Website: eddyproperty.net
- Email: [email protected]