Who we are
Welcome! We’re Eddy Property Services, your local Burnaby handyman and exterior cleaning team.
Our website address is https://eddyproperty.net.
We respect your privacy and want you to know exactly how we handle your information when you visit our site or contact us.
Comments
When you leave a comment on our website, we collect the details you share in the comment form like your name, email address, and any message you include.
We also collect your IP address and browser information to help us stop spam and keep the site secure.
To make things easier, an anonymized version of your email (a “hash”) may be sent to the Gravatar service to check if you use it. Once your comment is approved, your profile picture (if you have one) may appear next to your comment.
You can read Gravatar’s privacy policy here: https://automattic.com/privacy/.
Media
If you upload photos or images to our website, please avoid including location data (like GPS info).
Visitors can sometimes download images from a site and extract that kind of data, so it’s best to remove it before uploading.
Cookies
Let’s talk cookies — not the kind you eat, but the small data files that help make your visit smoother.
- If you leave a comment, you can choose to save your name, email, and website info in a cookie. That way, you don’t have to re-enter them next time. These cookies last for one year.
- If you log in, we set temporary cookies to remember your screen settings and login status.
- “Remember Me” keeps you logged in for two weeks.
- When you log out, those cookies disappear automatically.
Cookies simply help our website remember basic settings so it runs smoothly for you.
Embedded Content from Other Websites
Our site sometimes includes content from other websites — like YouTube videos, Google Maps, or articles.
This embedded content behaves exactly as if you had visited the other site directly.
Those websites may collect data about you, use cookies, or track your interaction with that content.
We recommend checking their privacy policies if you’re concerned about how they handle data.
Who We Share Your Data With
We don’t sell, rent, or trade your information — ever.
We only share data when necessary to provide our services (for example, payment processing or spam prevention), and only with trusted providers who also protect your information.
How Long We Keep Your Data
If you leave a comment, that comment and its details stay in our system indefinitely.
This helps us recognize follow-up comments automatically instead of holding them in a queue.
For users who register on our site (if any), we store the personal information they provide in their profile. You can edit or delete your information at any time, except your username — that part stays for account history.
Your Rights
If you have an account or have left comments, you can request an exported file of the data we hold about you.
You can also ask us to delete it — except data we must keep for legal or security reasons.
Just reach out to us using the contact form on eddyproperty.net/contact.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to keep our site safe and user-friendly.
Our Promise
We value honesty, transparency, and trust — the same values we bring to every job.
Your privacy matters, and we’re committed to protecting it every time you visit our site.